Does your website display poorly on mobile devices? If so, there is a good chance you are displaying the desktop site on mobile devices. You can check this under: ACCOUNT -> SITE DISPLAY -> SHOW DESKTOP SITE ON MOBILE DEVICES.
Unless you intentionally want to display the desktop site on mobile devices, you should have both of these settings turned OFF.
Once you are using the mobile site, here's a guide to adjust the mobile layout.
Need to adjust the tablet layout? Here's a tablet layout guide.
An alternative option is to use the desktop site on mobile devices in conjunction with our responsive menu.