Billing And Credit Card FAQ’s

How do I pay for my website and start my subscription?

Visit your temporary url and append /admin (e.g. mysite.photofolio.io/admin). Once inside the admin click the tab and open the ACCOUNT panel where you will see a BILLING tab.

 Select from one of the 3 payment choices and enter your credit card information. Note: we do not keep credit card numbers on file. They are all handled by our processor Stripe.

How do I update my credit card?

Inside the admin click the tab and open the ACCOUNT panel where you will see a BILLING tab.

If my credit card expires how long till my site expires?

You will have 15 days from when your card expires and you receive an email to update your card until the site shows the "no longer active" message below.

My free trial expired how do I access my website?

Click the Admin Login button to access your admin. Follow the instructions above for starting your subscription. 

How much does a PhotoFolio website cost?

There are three-pricing options for your PhotoFolio subscription.

1. $1,000 one time setup + $17/month ( includes hosting, maintenance, upgrades and support)

2. $1,000 set-up in 4 monthly installments of $250 + $17/month (includes hosting, maintenance, upgrades and support)

3. $34/Month, no setup fee (includes hosting, maintenance, upgrades and support)

All these options are equal at 5 years. Paying the $1,000 up front is the best option for customers that know they are going to have a PhotoFolio website for 5 or more years as the monthly cost of ownership is half-price from year 5 and beyond.

All three of the options provide you complete access to the PhotoFolio DesignX platform, which is the most awarded website software in the world. *Yes, we know you can buy a website for $9 a month. This is not a $9 website. We have features that can only be found here and we are invested in your success, not the success of investors (that's why they cost $9). Let us prove it to you.

**Once you subscribe we guarantee that your monthly rate will not increase during your subscription to a PhotoFolio. In addition, we won't ask you to pay more for future upgrades or new versions. We make frequent updates and add new features regularly and those all flow your way at no cost. Once you are in the PhotoFolio family the benefits keep on coming.